> ## Documentation Index > Fetch the complete documentation index at: https://user-docs.seaticket.ai/llms.txt > Use this file to discover all available pages before exploring further. # Product Updates New features, improvements, and fixes. ## Agent activity, now threaded like an email Every run the agent makes on a ticket shows up in one threaded view, so you can follow everything it did on a topic at a glance. Image B4qafw Rs5sk34pd I7ra6w 1

## Ticket history is easier to scan Every action on a ticket now appears in a cleaner timeline, so you can see exactly what happened and when. Image Kpk P Ds Jm TCKZT O4oo T Nhg 1

## See which emails you've already replied to Every email thread now shows a reply mark, so you can tell at a glance whether it still needs a response. ## Discord connection, simplified Connecting Discord now takes two steps: install the SeaTicket bot, then select a **Forum** channel type. Image AF Z Hw V5tm Wqgp Ayyw QFQQ 1

## Unread emails now have their own column The unread status for an email thread is shown in its own column, so you can tell at a glance whether a thread still needs a manual check ## Create tickets directly from AI chat AI chat now supports creating a ticket without leaving the conversation This documentation is built and hosted on [Mintlify](https://mintlify.com), a developer documentation platform.