> ## Documentation Index
> Fetch the complete documentation index at: https://user-docs.seaticket.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Viewing and Tracking Your Issues

To view all your issues, go to the **My Issues** section.

The issue list displays key information such as the issue title, type, status, substatus, tags, linked tickets, and a preview of the issue content.

You can switch between:

* **Open** – Active issues that are still being processed
* **Closed** – Completed or resolved issues

Use the toolbar to search, filter, sort, or customize the issue list view.

<Frame>
  <img src="https://mintcdn.com/seacloud-labs/bv7wNataBG3Jasfv/images/image-416.png?fit=max&auto=format&n=bv7wNataBG3Jasfv&q=85&s=70f62f59a2d9eca99f6f03ed46f50acd" alt="Image" width="1908" height="542" data-path="images/image-416.png" />
</Frame>

## Open an Issue

To view issue details, click the issue title from the list.

The issue detail page allows you to:

* View the issue description and attachments
* Check the current issue status
* Review comments and replies from the support team

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  <img src="https://mintcdn.com/seacloud-labs/bv7wNataBG3Jasfv/images/image-417.png?fit=max&auto=format&n=bv7wNataBG3Jasfv&q=85&s=3c5121c994195397ecc3518fb86be8ad" alt="Image" width="1879" height="888" data-path="images/image-417.png" />
</Frame>

## Add Comments and Attachments

You can continue the discussion by adding comments to the issue.

To add a comment:

1. Open the issue.
2. Enter your message in the comment editor.
3. Optionally attach files.
4. Click **Comment**.

New comments are visible to the support team and become part of the issue history.

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  <img src="https://mintcdn.com/seacloud-labs/bv7wNataBG3Jasfv/images/image-418.png?fit=max&auto=format&n=bv7wNataBG3Jasfv&q=85&s=fd88c284146ab7e629321817e3a7f8fb" alt="Image" width="1863" height="875" data-path="images/image-418.png" />
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## Close an Issue

If the issue has been resolved, you can close it directly from the issue detail page.

To close an issue:

1. Open the issue.
2. Click **Close as completed**, or change the issue **State** to **Closed**.

Closed issues are moved to the **Closed** view under **My issues**.

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  <img src="https://mintcdn.com/seacloud-labs/bv7wNataBG3Jasfv/images/image-419.png?fit=max&auto=format&n=bv7wNataBG3Jasfv&q=85&s=db4314d3094b2e2106ed0f7a8240ee52" alt="Image" width="1870" height="899" data-path="images/image-419.png" />
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  <img src="https://mintcdn.com/seacloud-labs/bv7wNataBG3Jasfv/images/image-420.png?fit=max&auto=format&n=bv7wNataBG3Jasfv&q=85&s=c1f93b48d68d4b2546b09b2dc7c4a25f" alt="Image" width="1914" height="661" data-path="images/image-420.png" />
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