> ## Documentation Index
> Fetch the complete documentation index at: https://user-docs.seaticket.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Viewing and Tracking Your Issues

To view all your issues, go to the **My Issues** section.

The issue list displays key information such as the issue title, type, status, substatus, tags, linked tickets, and a preview of the issue content.

You can switch between:

* **Open** – Active issues that are still being processed
* **Closed** – Completed or resolved issues

Use the toolbar to search, filter, sort, or customize the issue list view.

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  <img src="https://mintcdn.com/seacloud-labs/VjgP91CFboVoGhB2/images/6.2.png?fit=max&auto=format&n=VjgP91CFboVoGhB2&q=85&s=05fbbe05bfbc17825d5b6e118c8f8d0c" alt="6 2" width="1886" height="805" data-path="images/6.2.png" />
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## Open an Issue

To view issue details, click the issue title from the list.

The issue detail page allows you to:

* View the issue description and attachments
* Check the current issue status
* Review comments and replies from the support team

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  <img src="https://mintcdn.com/seacloud-labs/VjgP91CFboVoGhB2/images/6.3.png?fit=max&auto=format&n=VjgP91CFboVoGhB2&q=85&s=0e0212cfb4b8d3f4ca09b096c73a3164" alt="6 3" width="1913" height="1024" data-path="images/6.3.png" />
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## Add Comments and Attachments

You can continue the discussion by adding comments to the issue.

To add a comment:

1. Open the issue.
2. Enter your message in the comment editor.
3. Optionally attach files.
4. Click **Comment**.

New comments are visible to the support team and become part of the issue history.

<Frame>
  <img src="https://mintcdn.com/seacloud-labs/pUXY0kCsGy99eQYI/images/image-395.png?fit=max&auto=format&n=pUXY0kCsGy99eQYI&q=85&s=f2d236f583a0e5c66caa6f536b26ade5" alt="Image" width="1888" height="866" data-path="images/image-395.png" />
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## Close an Issue

If the issue has been resolved, you can close it directly from the issue detail page.

To close an issue:

1. Open the issue.
2. Click **Close as completed**, or change the issue **State** to **Closed**.

Closed issues are moved to the **Closed** view under **My issues**.