> ## Documentation Index
> Fetch the complete documentation index at: https://user-docs.seaticket.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Workspace Setup Overview

The Workspace is where all your work in SeaTicket lives. It is organized around **Projects** — the core unit where issues are collected, tracked, and resolved. Projects can be personal or shared inside a Group, giving teams the flexibility to work individually or collaboratively.

## Personal and Group Projects

SeaTicket supports two types of projects:

| Type               | Description                                                                                                                                                          |
| :----------------- | :------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| **My Projects**    | <ul><li>Created and managed by you individually.</li><li>Not shared with others.</li><li>Ideal for personal task tracking or private knowledge management.</li></ul> |
| **Group Projects** | <ul><li>Created within a Group.</li><li>Accessible to all group members.</li><li>Ideal for shared issue tracking, documentation, and support workflows.</li></ul>    |

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## What You Can Do Inside a Project

Within each project, you can:

* **Sync Multiple Sources** — Consolidate issues from GitHub, forums, emails, and more into one unified platform.
* **Manage Work Items** — Create, track, and resolve tickets whether they originate from external sources or internal discussions.
* **Build a Knowledge Base** — Organize and maintain knowledge records generated from resolved issues.
* **Leverage AI Assistance** — Use AI to summarize project data, analyze issues, identify what needs attention, and suggest next steps.

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