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New features, improvements, and fixes.
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Discord connection, simplified

Connecting Discord now takes two steps: install the SeaTicket bot, then select a Forum channel type
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Unread emails now have their own column

The unread status for an email thread is shown in its own column, so you can tell at a glance whether a thread still needs a manual check
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Create tickets directly from AI chat

AI chat now supports creating a ticket without leaving the conversation