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Connections is a SeaTicket feature that integrates external information sources into your project. It lets you collect issues, discussions, and documents from different systems and manage them all in one place.

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What can you integrate?

In each SeaTicket project, you can connect to various external sources:
  • Email Support — Sync emails from support mailboxes
  • GitHub Issues — Sync issues from GitHub repositories
  • Forum Threads — Sync discussion threads from community forums
  • Websites — Crawl and sync web pages
  • Seafile Libraries — Sync documents and reference materials
  • Notion— Sync pages and databases from Notion workspaces
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What happens after you connect?

Once connections are set up, SeaTicket automatically:
  • Collects and syncs issue reports and discussions from connected sources
  • Organizes them into manageable tickets and records
  • Makes all related information available in one central location

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How Connections help your daily work

Connections help you:
  • View all related issues and information in one place
  • Respond to tickets with full context
  • Reuse existing knowledge instead of searching across tools
  • Keep everyone working with the same up-to-date information