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The portal’s Home page is fully editable. This is what external users see first, so it’s worth setting up before sharing the portal URL.

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Open the Editor

Go to Support portal > Home > Edit portal, then click the pencil icon on the page to open the editing panels. The page is made up of two parts:
  • A hero section at the top (heading, description, and the AI chat box)
  • A cards section below it (a grid of shortcut cards you define)
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Hero Section

Click Edit on the hero banner to open Page settings, where you can set:
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Cards Section

Cards are the shortcut tiles that appear below the hero banner — typically used to link out to documentation, API references, or other resources.
  • Card layout controls how many cards appear per row (2 to 6).
  • Click Add card to create a new card. New cards start with placeholder text so you can edit them in place rather than starting from a blank card.
  • Click an card to open Card settings, where you can set:
    • Card title
    • Card description
    • Card link — the URL the card opens when clicked
    • Card icon — pick an icon from the built-in icon picker
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Language Settings

The portal supports multiple interface languages. External users can switch the portal language from the language menu in the top-right corner. The available languages may include:
  • English
  • 简体中文
  • Deutsch
  • Français
Click the globe icon in the top-right corner and select a language. The language setting changes the portal interface, such as navigation labels and built-in UI text. Content configured by the portal administrator, such as the Home page title, description, and card content, is not translated automatically.
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