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The Workspace is where all your work in SeaTicket lives. It is organized around Projects — the core unit where issues are collected, tracked, and resolved. Projects can be personal or shared inside a Group, giving teams the flexibility to work individually or collaboratively.

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Personal and Group Projects

SeaTicket supports two types of projects:
TypeDescription
My Projects
  • Created and managed by you individually.
  • Not shared with others.
  • Ideal for personal task tracking or private knowledge management.
Group Projects
  • Created within a Group.
  • Accessible to all group members.
  • Ideal for shared issue tracking, documentation, and support workflows.
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What You Can Do Inside a Project

Within each project, you can:
  • Sync Multiple Sources — Consolidate issues from GitHub, forums, emails, and more into one unified platform.
  • Manage Work Items — Create, track, and resolve tickets whether they originate from external sources or internal discussions.
  • Build a Knowledge Base — Organize and maintain knowledge records generated from resolved issues.
  • Leverage AI Assistance — Use AI to summarize project data, analyze issues, identify what needs attention, and suggest next steps.
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