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Chat lets you ask a question in plain language and get an AI-generated answer, without needing to submit a issue.

Getting Started

  1. Click Chat in the top navigation, or use the chat box on the Home page.
  2. Type your question in the message box.
  3. Press Enter or click the send icon to submit your message.
  4. The AI assistant generates a response based on available data sources.
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Chat Interface Overview

Once you open Chat, you’ll see:
  • Message area – Displays your conversation with the AI assistant
  • Input box – Where you type your questions
  • Histories panel (right side) – Shows your previous conversations
Click any record in the history panel to review or continue a conversation.

Tips for Better Results

  • Ask clear, specific questions for more accurate answers
  • Include relevant keywords like file names, error messages, or feature names
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What AI Chat Can Do

  • Generate responses based on configured data sources (knowledge bases, files, or Internal tickets)
  • Provide guidance and troubleshooting for both simple and complex issues
  • Help you find relevant information quickly
  • Suggest submitting a issue if further action is required